Privacy Policy
Transparent, GDPR/CCPA-aware privacy practices: no corporate lawyer speak, just honest protection of your data.
1. What This Policy Covers
This policy explains how we collect, use, and protect your data when you:
- Visit our website
- Use our AI tools
- Submit forms
- Interact with our team via chat or email
Askraa is committed to respecting your privacy and being transparent about what we collect and why.
2. What We Collect
We collect two types of data:
a. Information You Provide Directly
- Contact info (name, email, phone)
- Project details (MVP goals, product descriptions)
- AI assistant inputs
- Form submissions (like scheduling, waitlist, or contact)
b. Information Collected Automatically
- IP address & device data
- Browser type, OS, screen size
- Referrer and session duration
- Interactions with site features (e.g., button clicks, scroll depth)
We use cookies, analytics tools, and server-side logging to collect this data.
3. How We Use Your Data
We use your data to:
- Evaluate project fit and readiness
- Improve our website and AI tools
- Follow up on inquiries and form submissions
- Analyze conversion behavior and improve lead generation
- Deliver better service and internal diagnostics
If you enter your info, you might hear from us, but we don't sell or rent your data. Ever.
4. AI Interactions
When you interact with our AI assistant or tools:
- Your inputs are logged for content and may be reviewed internally
- We may use these logs to improve prompt quality, enhance tool accuracy, and optimize UX
- We do not use your data to train third-party models
- We do not store sensitive or financial information through the AI chat
All AI responses are for informational purposes only.
5. Third-Party Services
We use trusted services to power our platform, including:
- OpenAI & Anthropic for language model responses
- Supabase & Firebase for database and auth storage
- Stripe for payments (on client projects only)
- Resend for email communications
- Analytics tools (like Plausible or GA4) to understand traffic behavior
These platforms have their own privacy policies, which apply to their usage.
6. Your Rights
Depending on your location (GDPR/CCPA/etc.), you may:
- Request a copy of your data
- Ask us to delete your data
- Opt out of non-essential communication
- Update or correct your personal info
To do so, email privacy@askraa.ai
7. Data Retention
We keep non-sensitive contact data as long as it remains relevant to communication or service needs. You can request removal at any time.
AI chat logs may be stored for internal QA and product refinement, anonymized when possible.
8. Security
We use encrypted connections (HTTPS), modern database tools, and access controls to protect your data.
That said, no platform is 100% secure. Please don't share sensitive personal data through our forms or chat.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here.
If we make material changes, we'll update the date and notify active users if appropriate.
10. Contact Us
Have a privacy concern or request?
Email us directly: privacy@askraa.ai